Welcome To

DeMath Global Logistics

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Delivery Questions

How do I schedule a delivery in Anambra?

You can schedule a delivery easily through any of these methods:

  • Call/WhatsApp: +234 803 123 4567 (Available 24/7)
  • Website: Use our online booking form
  • Visit us: Our experience center at No 15, Ziks Avenue, Awka
  • Mobile App: Download our app from Play Store (coming soon)

Same-day pickup available for bookings made before 4pm.

How long does delivery take within Awka?

Within Awka metropolis:

  • Standard delivery: 30 minutes - 2 hours
  • Express delivery: Under 1 hour (₦500 surcharge)
  • Bulk deliveries: Scheduled within 2-3 hours

Delivery times may vary during peak hours (12pm - 2pm, 4pm - 6pm).

Do you deliver between Anambra towns?

Yes! We offer inter-town delivery across Anambra State:

  • Awka ↔ Onitsha: 2-3 hours
  • Awka ↔ Nnewi: 2-3 hours
  • Onitsha ↔ Nnewi: 1.5-2.5 hours
  • Awka ↔ Ekwulobia: 1-2 hours
  • Awka ↔ Agulu: 45 mins - 1.5 hours

Same-day delivery guaranteed for all inter-town routes.

Do you offer pickup from markets?

Yes! We pickup from major markets:

  • Onitsha: Main Market, Bridge Head Market
  • Awka: Eke Awka, Amenyi Market
  • Nnewi: Nnewi Main Market
  • Ekwulobia: Ekwulobia Market

Perfect for traders - we pickup from your shop and deliver to your customers.

Same-day pickup available for bookings made before 4pm.

What items are prohibited for delivery?

We do not accept the following items:

  • Illegal substances and contraband
  • Flammable or explosive materials
  • Perishable items without proper packaging
  • Valuables above ₦500,000 (requires special insurance)

Tracking Questions

How do I track my package in real-time?

You can track your package using:

  • Website: Enter your tracking number in the box on our homepage
  • SMS: Send your tracking number to 0803 123 4567
  • WhatsApp: Send your tracking number to our WhatsApp line
  • Mobile App: Real-time tracking on our app (coming soon)

You'll receive SMS updates at every checkpoint.

How often is tracking updated?

Tracking is updated in real-time at these checkpoints:

  • Pickup confirmation
  • Arrival at sorting center
  • Departure from sorting center
  • Out for delivery
  • Delivered

You'll receive SMS notifications at each stage.

My tracking number isn't working. What should I do?

Common reasons and solutions:

  • New package: Allow 30 minutes for tracking to activate
  • Wrong number: Double-check your tracking number (format: BM202602245295)
  • System delay: Try again in 1 hour

If problem persists, call our support: 0803 123 4567

Payments & Pricing

What payment methods do you accept?

We accept multiple payment options:

  • Bank Transfer: To our corporate account
  • Cash: Pay on pickup or delivery
  • Mobile Money: Opay, Palmpay, Moniepoint
  • POS: Available at our Awka experience center

How much does delivery cost in Anambra?

Our pricing is affordable and transparent:

  • Within Awka: ₦500 - ₦1,800 (depending on weight)
  • Awka ↔ Onitsha: ₦1,000 - ₦2,800
  • Awka ↔ Nnewi: ₦1,000 - ₦2,800
  • Express service: Additional ₦500 - ₦1,000

Contact us for bulk delivery rates and corporate pricing.

Do you offer discounts for bulk deliveries?

Yes! We offer special rates for:

  • Businesses: Regular pickup and delivery services
  • Market traders: Volume discounts for Onitsha, Awka, Nnewi markets
  • Bulk shipments: Negotiated rates for 10+ packages daily

Contact our corporate sales team for customized pricing.

Coverage Areas in Anambra

What towns in Anambra do you serve?

We cover all major towns in Anambra State:

  • Awka (Head Office)
  • Onitsha
  • Nnewi
  • Ekwulobia
  • Agulu
  • Abagana
  • Umuoji
  • Oba
  • Ihiala
  • Ozubulu
  • Nkpor
  • Obosi

Do you deliver to rural areas?

Yes, we deliver to most rural communities in Anambra, including:

  • Umunze
  • Oko
  • Nawfia
  • Isuofia
  • Alor

Note: Delivery times may be longer (add 1-2 hours) and additional fees may apply for very remote locations. Contact us to confirm coverage.

What are your experience center locations?

Visit us at our centers:

  • Awka (Head Office): No 15, Ziks Avenue, Awka
  • Onitsha: 23 New Market Road, Onitsha
  • Nnewi: 5 Igwe Orizu Road, Nnewi

Opening hours: Mon-Sat 8am-8pm, Sun 10am-4pm

Still Have Questions?

Can't find what you're looking for? Our Anambra-based team is here to help.

Quick response: Call 0803 123 4567